Simon Dixon (Landlord)
CEO, Heart foundation, Northern Territory
Michelle has managed my properties for the past 3 years and I have found Michelle to be both professional and fair when dealing with tenants and myself as the landlord. Michelle has an in-depth knowledge of the rental property market and is easy to work with when it comes to matters involving tenants and the property. I was excited to hear that Michelle had decided to start a specialist property management business as it is reassuring to know that I will be looked after by someone whom I can trust and is solely focused on property management services. I would recommend Proficient Properties to any landlord looking to lease their property with minimal hassle.
George Ratnavale (Landlord)
I write to compliment you on the high standard of excellent service you have always provided to me, when managing my unit in Gladesville.
I first walked into your office last year after I had been treated badly by another agent. Prior to coming into your office I had been with a number of other Real Estate agencies – but none of them impressed me the way you did. After speaking to you, I was so impressed that I immediately signed my property over to you to manage.
You very promptly and efficiently found me an excellent tenant – who first took out a six-month lease and then renewed it again for a further six months. You also leased the property at a rental, which I was quite satisfied with.
I am most impressed with the manner in which you have managed my property. Thank you very much for providing me with feedback and updated reports on the condition of the property and the way in which the tenant is treating the property. I am also pleased with the way in which you consult me regarding running repairs and the cost of those repairs.
Finally, I am pleased with the way in which you pay my rental into my account – at the end of every month – without fail. I am able to rely on your attendance to this function and it gives me peace of mind.
You have exceeded my expectations. Thank you very much.
Tanya Morgan (Landlord)
I am writing to express our sincere thanks for your most helpful, efficient and professional approach to managing our property whilst we were posted overseas.
Prior to you managing our property, we had it in the hands of another local agent who, quite frankly, was causing a great deal of grief.
Once you took over management we were able to relax in complete confidence that our home was in good hands.
Thanks again for running such an efficient and competent property management agency.
Lucy Guglielmino (Tenant)
Michelle was our agent when we rented an apartment in Wollstonecraft. Dealing with Michelle was such a pleasure. She really wasn't like any other agent we had dealt with (and we've dealt with quite a few!). She was organised, reliable, and always treated us with respect. She was easily contactable and quick to sort out any maintenance that we needed done in the apartment. We would recommend Michelle to any of our friends.
James Yahl & Louise Maniscalco (Tenants)
We wanted to take the opportunity to express our sincere gratitude for the way in which you have managed our property through the duration of our tenancy. We have rented a number of properties and have found your professional attitude and willingness to address issues to be a shining light within the real estate industry.